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Instructor led
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May 20, 2026 | 9:00 a.m. – 10:00 a.m.
Are you experiencing fragmented HR processes, unclear ownership, or underperforming HR technology across key services such as onboarding, payroll, or leave management? Optimizing HR service delivery requires a critical examination of the people, processes, and technology that support it. Long-term success depends on aligning these elements with HR and employee needs, implementing targeted solutions, and embedding a continuous improvement mindset.
Learn how to optimize your HR service delivery. In this session, we will explore how McLean & Company’s HR Service Delivery Research and Tools help to:
Identify the business drivers and select HR services in scope for optimization
Apply design thinking to assess current HR service delivery approaches
Evaluate solution options, build a roadmap, and design targeted improvements
Prepare for change, implement solutions, and sustain long-term success
ASE Members: Complimentary
Non-Members: $49
This program has been submitted for 1 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 1 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.
Are you experiencing fragmented HR processes, unclear ownership, or underperforming HR technology across key services such as onboarding, payroll, or leave management? Optimizing HR service delivery requires a critical examination of the people, processes, and technology that support it. Long-term success depends on aligning these elements with HR and employee needs, implementing targeted solutions, and embedding a continuous improvement mindset.
Learn how to optimize your HR service delivery. In this session, we will explore how McLean & Company’s HR Service Delivery Research and Tools help to:
Identify the business drivers and select HR services in scope for optimization
Apply design thinking to assess current HR service delivery approaches
Evaluate solution options, build a roadmap, and design targeted improvements
Prepare for change, implement solutions, and sustain long-term success
ASE Members: Complimentary
Non-Members: $49
This program has been submitted for 1 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 1 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.
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May 20, 2026 | 9:00 a.m. – 10:00 a.m.
Are you experiencing fragmented HR processes, unclear ownership, or underperforming HR technology across key services such as onboarding, payroll, or leave management? Optimizing HR service delivery requires a critical examination of the people, processes, and technology that support it. Long-term success depends on aligning these elements with HR and employee needs, implementing targeted solutions, and embedding a continuous improvement mindset.
Learn how to optimize your HR service delivery. In this session, we will explore how McLean & Company’s HR Service Delivery Research and Tools help to:
- Identify the business drivers and select HR services in scope for optimization
- Apply design thinking to assess current HR service delivery approaches
- Evaluate solution options, build a roadmap, and design targeted improvements
- Prepare for change, implement solutions, and sustain long-term success
ASE Members: Complimentary
Non-Members: $49
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This program has been submitted for 1 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 1 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.
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