Loading Shopping Cart Items...
9:00-4:30 PM
The purpose of this training is to improve an individual’s reactions/responses to confrontations and interact with others more tactfully, consistently and professionally.
Related Certifications:
LP Certification
CS Certification
CEUs: .70 (6.5 Clock Hrs)
Objectives: This course is designed to increase the participants' ability to recognize, utilize or resolve conflict. Participants will learn what causes conflict, approaches to dealing with conflict, resolution choices and proven options for successfully preventing or resolving conflict.
Who should attend All individuals
Learning Outcomes: Upon completion of this course, the learner will be able to:
Fees: $299 members; $395.50 nonmembers
This program has been submitted for 6 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 6 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.