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10:00 a.m. -3:30 p.m.
CEUs: .60 (5.5 Clock Hrs)
Having courageous conversations with others defines your leadership ability and success in influencing and motivating. Leaders should focus on effectively listening to what others are really saying, asking the right questions without judgment to get others to be open-minded, and viewing options with clarity. This course teaches leaders how to provide encouragement and developmental feedback to reinforce and guide successful employee performance.
Objectives:
Who should attend All Individuals
Fees: $299 members; $395.50 nonmembers
This program has been submitted for 5 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 5 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.