Objectives: This course will guide participants step by step through the crucial issues of team performance. Participants will learn how to build the framework that transforms groups of people into highly motivated teams. Discussion includes key issues like team roles, problem solving, decision making, and other competencies that must be developed in order to succeed.

Who should attend: Team leaders and members

Learning Outcomes: Upon completion of this course, the learner will be able to:

• Identify the four stages of team development
• Recognize cohesiveness, competition and strained relationships among team members
• Explain the theories of group development
• Assess team member roles
• Differentiate task and process roles
• Name the nine types of task roles
• Differentiate between problem solving and decision making
• Identify four types of decisions teams make

• Contact:
  Roseatta Stoops