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Instructor led
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9:00-4:00 PM
Objectives: This course is designed to provide attendees with the skills and confidence to both give and receive feedback effectively in a range of challenging work situations. Participants will learn a constructive approach and practical tools for both giving and receiving feedback that is fair and valid without becoming emotional.
Who should attend: All individuals
Learning Outcomes: Upon completion of this course, the learner will be able to:
Identify three types of feedback
Explain how effective feedback fits into the communication process
Describe the difference between reinforcing and redirecting feedback
Name five ways to handle feedback assertively
Distinguish how to disagree with feedback without becoming argumentative
Formulate an action plan for giving feedback
Related Certifications:
L Certification
HR Certification
CS Certification
CEUs: .60 (6 Clock Hrs)
Fees: $299 members; $395.50 nonmembers
Objectives: This course is designed to provide attendees with the skills and confidence to both give and receive feedback effectively in a range of challenging work situations. Participants will learn a constructive approach and practical tools for both giving and receiving feedback that is fair and valid without becoming emotional.
Who should attend: All individuals
Learning Outcomes: Upon completion of this course, the learner will be able to:
Identify three types of feedback
Explain how effective feedback fits into the communication process
Describe the difference between reinforcing and redirecting feedback
Name five ways to handle feedback assertively
Distinguish how to disagree with feedback without becoming argumentative
Formulate an action plan for giving feedback
Related Certifications:
L Certification
HR Certification
CS Certification
CEUs: .60 (6 Clock Hrs)
Fees: $299 members; $395.50 nonmembers
Credits awarded per Session. See individual Sessions for further details.
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$299.00
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9:00-4:00 PM
Objectives: This course is designed to provide attendees with the skills and confidence to both give and receive feedback effectively in a range of challenging work situations. Participants will learn a constructive approach and practical tools for both giving and receiving feedback that is fair and valid without becoming emotional.
Who should attend: All individuals
Learning Outcomes: Upon completion of this course, the learner will be able to:
- Identify three types of feedback
- Explain how effective feedback fits into the communication process
- Describe the difference between reinforcing and redirecting feedback
- Name five ways to handle feedback assertively
- Distinguish how to disagree with feedback without becoming argumentative
- Formulate an action plan for giving feedback
Related Certifications:
L Certification
HR Certification
CS Certification
CEUs: .60 (6 Clock Hrs)
Fees: $299 members; $395.50 nonmembers
Other information
- Training Hours: 6.00
Additional Charges May Apply
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