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Instructor led
Added:
10:00 AM - 3:30 PM
Objectives: This course is designed to increase the participants' ability to recognize, utilize or resolve conflict. Participants will learn what causes conflict, approaches to dealing with conflict, resolution choices, and proven options for successfully preventing or resolving conflict.
Who should attend: All individuals
Learning Outcomes: Upon completion of this course, the learner will be able to:
Define conflict and misperceptions of conflict
Identify common sources of conflict
Assess their most often used style of responding or reacting to conflict situations
Identify five commonly used approaches to dealing with conflict
Recall a past conflict situation and identify things done successfully and unsuccessfully
Practice a proven process for responding to conflict
Related Certifications:
L Certification
CS Certification
AA Certifications
HR Certification
CEUs: 0.5 (5 Clock Hrs)
Fees: $299 members; $429 nonmembers
This program has been submitted for 5 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 5 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.
American Society of Employers is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
Participants will earn 3.5 CPE credits
Field of Study: Personnel/Human Resources
Additional Information
Prerequisites: No
Advanced Preparations: None
Program Level: Basic
Delivery Method: Group Internet Based
Objectives: This course is designed to increase the participants' ability to recognize, utilize or resolve conflict. Participants will learn what causes conflict, approaches to dealing with conflict, resolution choices, and proven options for successfully preventing or resolving conflict.
Who should attend: All individuals
Learning Outcomes: Upon completion of this course, the learner will be able to:
Define conflict and misperceptions of conflict
Identify common sources of conflict
Assess their most often used style of responding or reacting to conflict situations
Identify five commonly used approaches to dealing with conflict
Recall a past conflict situation and identify things done successfully and unsuccessfully
Practice a proven process for responding to conflict
Related Certifications:
L Certification
CS Certification
AA Certifications
HR Certification
CEUs: 0.5 (5 Clock Hrs)
Fees: $299 members; $429 nonmembers
This program has been submitted for 5 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 5 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.
American Society of Employers is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
Participants will earn 3.5 CPE credits
Field of Study: Personnel/Human Resources
Additional Information
Prerequisites: No
Advanced Preparations: None
Program Level: Basic
Delivery Method: Group Internet Based
Credits awarded per Session. See individual Sessions for further details.
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$299.00
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About this item
10:00 AM - 3:30 PM
Objectives: This course is designed to increase the participants' ability to recognize, utilize or resolve conflict. Participants will learn what causes conflict, approaches to dealing with conflict, resolution choices, and proven options for successfully preventing or resolving conflict.
Who should attend: All individuals
Learning Outcomes: Upon completion of this course, the learner will be able to:
- Define conflict and misperceptions of conflict
- Identify common sources of conflict
- Assess their most often used style of responding or reacting to conflict situations
- Identify five commonly used approaches to dealing with conflict
- Recall a past conflict situation and identify things done successfully and unsuccessfully
- Practice a proven process for responding to conflict
Related Certifications:
L Certification
CS Certification
AA Certifications
HR Certification
CEUs: 0.5 (5 Clock Hrs)
Fees: $299 members; $429 nonmembers
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This program has been submitted for 5 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 5 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.
American Society of Employers is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
Participants will earn 3.5 CPE credits
Field of Study: Personnel/Human Resources
Additional Information
Prerequisites: No
Advanced Preparations: None
Program Level: Basic
Delivery Method: Group Internet Based
Also available as
-
Instructor ledIn-Person (Troy): Conflict Prevention and Resolution Skills
9:00 AM - 4:00 PM
Objectives: This course is designed to increase the participants' ability to recognize, utilize or resolve conflict. Participants will learn what causes conflict, approaches to dealing with conflict, resolution choices, and proven options for successfully preventing or resolving conflict.
Who should attend: All individuals
Learning Outcomes: Upon completion of this course, the learner will be able to:
- Define conflict and misperceptions of conflict
- Identify common sources of conflict
- Assess their most often used style of responding or reacting to conflict situations
- Identify five commonly used approaches to dealing with conflict
- Recall a past conflict situation and identify things done successfully and unsuccessfully
- Practice a proven process for responding to conflict
Related Certifications:
L CertificationCS Certification
AA Certifications
HR Certification
CEUs: 0.6 (6 Clock Hrs)
Fees: $299 members; $429 nonmembers
This program has been submitted for 6 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 6 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.
$299.00
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