Words are only part of our communication .... a small part. Research indicates that 55% of our message is communicated non-verbally through body language.

Related Certifications:
CS Certification
LP Certification

CEUs: .60 (6.0 Clock Hrs)

Objectives: This course will explore “non-verbal” language and how to use it to communicate more effectively. Participants will learn how their eyes, approachability, negative thoughts, and other body signals impact their communication efforts and how to we adapt and apply these new strategies in order to keep communication flowing and achieve understanding even in a virtual environment. 

Who should attend Professionals who want to develop their awareness of body language and implement the changes necessary to use it as an effective form of communication during the coronavuus. 

Learning Outcomes: Upon completion of this course, the learner will be able to:

• How wearing masks is making positive body language difficult
• How to improve social interaction while social distancing
• How others can recognize your smile behind a mask
• How to communicate likeability and make a positive first impression
• The three power zones that communicate approachability
• The new alternatives to handshaking
• The difference between person to person and digital communication
• Improving your eye communication while wearing a mask
• Eye signals and gaze behaviors
• Six arm positions and barriers
• How to break the habit of touching your face, mouth and nose
• How the tone of voice can help achieve understanding

Fees: $275 members; $350 nonmembers 

This course will explore “non-verbal” language and how to use it to communicate more effectively. Participants will learn how their eyes, approachability, negative thoughts, and other body signals impact their communication efforts and how to we adapt and apply these new strategies in order to keep communication flowing and achieve understanding during a pandemic. 

• Training Hours: 6.00