9:00 am - 12:30 pm

The purpose of this training course is to become familiar with Emotional Intelligence and how it influences you and the work environment.

Related Certifications:
CS Certification
LP Certification

CEUs: .40 (3.5 Clock Hrs)

Objectives: This course will increase participants understanding of the relevance and importance of Emotional Intelligence (EQ). It will explore ways to improve participants EQ and develop an action plan in order to be more successful in the workplace.

Who should attend Individuals interested in improving relationships

Learning Outcomes: Upon completion of this course, the learner will be able to:

• Define Emotional Intelligence (EQ) and Intelligence Quotient (IQ) and how they influence success in the workplace
• Discuss EQ history and development
• Describe an EQ Framework Model
• Learn steps to increase self-awareness and self-management
• Create a relationship strategy action plan to improve challenging relationships

Fees: $159 members; $199 nonmembers

This program has been submitted for 3.25 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 3.25 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.

• Contact:
  Roseatta Stoops
• Training Hours: 3.50