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Virtual: Communicate Confidently
Instructor led
Added:

10:00 AM - 3:30 PM
Objectives: This course will explore how to improve listening skills, stay in the moment, and deliver clear messages with confidence while maintaining support and respect and rapport.
Who should attend: All Individuals
Learning Outcomes: Upon completion of this course, the learner will be able to:
Stay focused in the moment and recognize essential information and how to utilize it
Deliver credible messages that build on ideas and opportunities
Differentiate between aggressive, passive, passive-aggressive, and assertive communication styles
Maintain self-awareness and explore the difference between perception and reality
Identify the impact body language and vocal attributes have on communication
Establish a connection and confidently communicate with people of a different “status” from self
Formulate the dreaded “No” message while preserving positive rapport

Related Certifications:
LP Certification
AA Certification
CS Certification

CEUs: .50 (5 Clock Hrs)

Fees: $299 members; $395.50 nonmembers
Credits awarded per Session. See individual Sessions for further details.
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$299.00
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10:00 AM - 3:30 PM

Objectives: This course will explore how to improve listening skills, stay in the moment, and deliver clear messages with confidence while maintaining support and respect and rapport.

Who should attend:  All Individuals 

Learning Outcomes: Upon completion of this course, the learner will be able to:

  •  Stay focused in the moment and recognize essential information and how to utilize it
  • Deliver credible messages that build on ideas and opportunities
  • Differentiate between aggressive, passive, passive-aggressive, and assertive communication styles
  • Maintain self-awareness and explore the difference between perception and reality
  •  Identify the impact body language and vocal attributes have on communication
  •  Establish a connection and confidently communicate with people of a different “status” from self
  •  Formulate the dreaded “No” message while preserving positive rapport

 

Related Certifications: 

LP Certification

AA Certification

CS Certification

 

CEUs: .50 (5 Clock Hrs)

 

Fees: $299 members; $395.50 nonmembers

 

Other information

Additional Charges May Apply

Also available as

  • In-Person (Novi): Communicate Confidently
    Instructor led

    In-Person (Novi): Communicate Confidently

    9:00-4:00 PM

    Objectives: This course will explore how to improve listening skills, stay in the moment, and deliver clear messages with confidence while maintaining support and respect and rapport.

    Who should attend  All Individuals 

    Learning Outcomes: Upon completion of this course, the learner will be able to:

    • Stay focused in the moment and recognize essential information and how to utilize it
    • Deliver credible messages that build on ideas and opportunities
    • Differentiate between aggressive, passive, passive-aggressive, and assertive communication styles
    • Maintain self-awareness and explore the difference between perception and reality
    • Identify the impact body language and vocal attributes have on communication
    • Establish a connection and confidently communicate with people of a different “status” from self
    • Formulate the dreaded “No” message while preserving positive rapport

    Related Certifications: 

    LP Certification

    AA Certification

    CS Certification

    CEUs: .60 (6.0 Clock Hrs)

     

    Fees: $299 members; $395.50 nonmembers

    $299.00

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