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Virtual Class: Giving and Receiving Feedback
Instructor led
Credits awarded per Session. See individual Sessions for further details.
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About this item

This course is now virtual and will be held from 10:00 a.m. -3:30 p.m. 

The purpose of this training is to teach how to be constructive with feedback, as well as, learn how to accept feedback effectively.

Related Certifications: 
LP Certification
HR Certification
CS Certification

CEUs: .60 (5.5 Clock Hrs)


Objectives: This course is designed to provide attendees with the skills and confidence to both give and receive feedback effectively in a range of challenging work situations. Participants will learn a constructive approach and practical tools for both giving and receiving feedback that is fair and valid without becoming emotional.  

Who should attend: All individuals

Learning Outcomes: Upon completion of this course, the learner will be able to:

  • Identify three types of feedback
  • Explain how effective feedback fits into the communication process
  • Describe the difference between reinforcing and redirecting feedback
  • Name five ways to handle feedback assertively
  • Distinguish how to disagree with feedback without becoming argumentative
  • Formulate an action plan for giving feedback 

 

Fees: $275 members; $350 nonmembers

 

This program has been submitted for 5 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 5 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.

Course/Activity Information

This course is designed to provide attendees with the skills and confidence to both give and receive feedback effectively in a range of challenging work situations. Participants will learn a constructive approach and practical tools for both giving and receiving feedback that is fair and valid without becoming emotional.  

 

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