This course is a virtual course and will be held from 10:00 a.m.-3:30 pm

The purpose of this training is to help supervisors and managers who want to develop effective coaching skills.

Related Certifications: 
HR Certification
LP Certification

CEUs: .60 (5.5 Clock Hrs)

Objectives: Participants will learn techniques that will improve employee performance and motivate employees to increase “discretionary effort” toward company goals. The course will discuss the importance of providing consistency in employee development.

Who should attend Supervisors and managers

Learning Outcomes: Upon completion of this course, the learner will be able to:

• Identify the “must haves” for the effective coach
• Identify what factors motivate and de-¬motivate employees
• Employ coaching style to different employee needs
• Define different management/leadership styles
• Discuss ways to build trust and commitment
• Describe ways to increase employee engagement/self-motivation
• Use a three-step process for giving positive/reinforcing feedback
• Apply model for corrective feedback that will redirect behavior rather than demotivate
• Conduct a one-on-one coaching session

Fees: $275 members; $350 nonmembers

This program has been submitted for 5 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 5 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.

 Participants will learn techniques that will improve employ¬ee performance and motivate employees to increase “discretionary   effort” toward company goals. The course will discuss the importance of providing consistency in employee development.

• Contact:
  Roseatta Stoops