This course is virtual and will be held from 1:00 p.m. -4:30 p.m. 

The purpose of this training is to explore effective employee empowerment as the biggest driver of employee engagement and its impact on an organization’s customer service, profitability, productivity, and retention.

Related Certifications: 
LP Certification

CEUs: .40 (3.5 Clock Hrs)

Objectives: The course will make the case for empowering employees. Participants will discuss the factors that determine when empowerment is appropriate and learn how to empower and support their employees.

Who should attend Managers and Supervisors

Learning Outcomes: Upon completion of this course, the learner will be able to:

• Define Empowerment
• Recognize the impact empowerment has on engagement
• List the benefits of engaged employees
• Discuss factors that affect empowerment
• Identify responsibilities and boundaries to ensure employees are being empowered appropriately
• Describe the different roles individuals play in empowering employees

Fees: $165 members; $215 nonmembers

This program has been submitted for 3.5 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 3.5 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.

The course will make the case for empowering employees. Participants will discuss the factors that determine when empowerment is appropriate and learn how to empower and support their employees.

• Contact:
  Roseatta Stoops