Instructor led
Instructor led
Credits awarded per Session. See individual Sessions for further details.
Credits awarded
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About this item

The purpose of this training is to provide insight on how team building and formation is a critical process necessary to achieving extraordinary performance.

Related Certifications:
CS Certification
HR Certification
LP Certification

CEUs: .60 (6 Clock Hrs)

Objectives: This course will guide participants step by step through the crucial issues of team performance. Participants will learn how to build the framework that transforms groups of people into highly motivated teams. Discussion includes key issues like team roles, problem solving, decision making, and other competencies that must be developed in order to succeed.

Who should attend: Team leaders and members

Learning Outcomes: Upon completion of this course, the learner will be able to:

  • Identify the four stages of team development
  • Recognize cohesiveness, competition and strained relationships among team members
  • Explain the theories of group development
  • Assess team member roles
  • Differentiate task and process roles
  • Name the nine types of task roles
  • Differentiate between problem solving and decision making
  • Identify four types of decisions teams make


Fees: $285 members; $360 nonmembers



This program has been submitted for 5 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 5 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.

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