9:00 AM -12:00 PM

Objectives: This course provides a practical overview of what it means to demonstrate professionalism in a modern workplace. Learners will explore the core principles of professional conduct, including the importance of appearance, behavior, and attitude. The course also covers appropriate use of different communication channels, with guidance on how to maintain professionalism in both in-person and digital interactions. Participants will learn how to recognize unprofessional behaviors and apply strategies to address and correct them. By the end of the course, learners will be equipped with the tools to present themselves as polished, reliable, and respectful professionals in any work setting.

Who Should attend: Anyone looking to improve their professionalism

Learning Outcomes: Upon completion of this course, the learner will be able to:

• Define workplace professionalism and why it is valued
• Describe professional behavior and suggest standards for appearance, actions, and attitude in a business environment
• Successfully navigate various communication methods in a professional manner
• Describe common unprofessional work behaviors and how to correct them

Fees: $179 members; $236.50 nonmembers

This program has been submitted for 3 business credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 3 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.

• Contact:
  Roseatta Stoops