About the Mentor:

Linda A. Hill

From her more than 20 years of extensive field work, Professor Linda A. Hill has helped managers create the conditions for effective management in today's flatter and increasingly diverse organizations. She is a Professor and chair of the Leadership Initiative at Harvard Business School. She is also the author of the best-selling Becoming a Manager (Harvard Business School Press), now out in paperback. Linda served as the content expert for Coaching for Results and Managing Direct Reports, two award-winning interactive programs from Harvard Business School Publishing. She also served as a mentor for many Harvard ManageMentor topics.

 

Source Notes:

Learn

John Baldoni. "Effective Management Communications: It's More Than Talk." Harvard Management Communication Letter, April 2002.

Daniel Goleman. "Leadership that Gets Results." Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2000.

Daniel Goleman. "What Makes a Leader?" Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2000.

Harvard ManageMentor on Leading and Motivating. Boston: Harvard Business School Publishing, 2003.

Ronald A. Heifetz and Donald L. Laurie. "The Work of Leadership." Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2000.

Frederick Herzberg. "One More Time: How Do You Motivate Employees?" Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2000.

Lauren Keller Johnson. "Great Expectations: The Key to Great Performance." Harvard Management Update, May 2004.

Rosabeth Moss Kanter. "The Middle Manager as Innovator." Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2001.

John P. Kotter. "What Leaders Really Do." Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2000.

John P. Kotter. Leading Change. Boston: Harvard Business School Publishing, 1996.

"Five Questions About . . . Employee Recognition and Reward: An Interview with Bob Nelson." Harvard Management Update, September 2003.

Nigel Nicholson. "How to Motivate Your Problem People." Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2003.

Robert E. Staub, II. The Heart of Leadership: 12 Practices of Courageous Leaders. Provo, UT: Executive Excellence Publishing, 2000.

"Situational Leadership II: The Article." Sunrise, FL: The Ken Blanchard Companies, 2001.

"Situational Leadership II: The SLII Model." Sunrise, FL: The Ken Blanchard Companies, 2003.

Steps

Rosabeth Moss Kanter. "The Middle Manager as Innovator." Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2001.

John P. Kotter. "What Leaders Really Do." Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2000.

John P. Kotter. Leading Change. Boston: Harvard Business School Publishing, 1996.

"Situational Leadership II: The Article." Sunrise, FL: The Ken Blanchard Companies, 2001.

Robert E. Staub, II. The Heart of Leadership: 12 Practices of Courageous Leaders. Provo, UT: Executive Excellence Publishing, 2000.

Tips

Kurt Hanks. Motivating People: How to Motivate Others to Do What You Want and Thank You for the Opportunity. Menlo Park, CA: Crisp Publications, 1991.

Ronald A. Heifetz. Leadership Without Easy Answers. Cambridge, MA: The Belknap Press of Harvard University Press, 1994.

Kenneth H. Blanchard, Patricia Zigarmi, and Drea Zigarmi. Leadership and the One Minute Manager: Increasing Effectiveness Through Situational Leadership. New York: William Morrow & Company, 1985.

Tools

"Five Questions About . . . Employee Recognition and Reward: An Interview with Bob Nelson." Harvard Management Update, September 2003.

Daniel Goleman. "What Makes a Leader?" Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2000.

Ronald A. Heifetz and Donald L. Laurie. "The Work of Leadership." Harvard Business Review OnPoint Enhanced Edition. Boston: Harvard Business School Publishing, 2000.

John P. Kotter. Leading Change. Boston: Harvard Business School Publishing, 1996.