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Tips for establishing your credibility
  • Demonstrate competence in a particular area.
  • Show your willingness to work hard.
  • Model the behaviors you're trying to encourage.
  • Use power and influence for the benefit of others.
  • Treat others consistently and fairly.
  • Practice active listening.
  • Keep promises and meet deadlines.
  • Remain calm under pressure.
  • Prepare thoroughly for meetings and presentations.
  • Answer all phone calls and respond to all important e-mails promptly.
  • Keep good records.
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