The purpose of this training is to explore when notice of a complaint is, by law, given, how to conduct an effective and legally-compliant workplace investigations and what to do with the results.

Related Certifications:
HR Certification
LP Certification

CEUs: .30 (3 Clock Hrs)

Objectives: Participants will learn how to recognize notice of a complaint, how to conduct an efficient and legally compliant workplace investigation, how to follow through with discipline that may result, how to deal with “he-said-she-said situations and how to help affected staff move forward after the matter.

Who should attend HR personnel, managers and supervisors

Learning Outcomes: Upon completion of this course, the learner will be able to:

• Recognize legal notice of a complaint
• Recognize when a workplace investigation may be needed
• State the legal implications of not conducting an investigation when one is warranted, or of conducting an inadequate investigation
• Explain the benefits of conducting a legally-compliant and effective investigation
• Conduct a workplace investigation
• Apply the results of the investigation
• Identify how to help the department and affected staff “move on” following an investigation
• Respond to EEO complaints and investigations in the workplace

Fees: $179 members; $236.50 nonmembers

This program has been submitted for 3 general credits hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI) as well as 3 recertification credit hours (PDC) toward SHRM-CP and SHRM-SCP through the Society of Human Resource Management (SHRM). The use of these seals is not an endorsement by HRCI or SHRM for the quality of the program. It means that this program has met the HRCI's and SHRM's criteria to be pre-approved for recertification credit.

• Contact:
  Roseatta Stoops